Email: help@doingwell.health
What to Include: Your order number (if you have one), your question or issue, and any relevant photos (for damaged items or verification).
Response Time: We aim to respond within 24 hours on business days. During high-volume periods (launch weeks, fight weeks), we're working around the clock to get back to you as fast as possible.
What We Can Help With: Order issues (damaged, lost, tracking), address changes (before fulfillment cutoff), product questions, subscription management, Insider Club access questions, returns and refunds (where applicable), and general inquiries.
What We Escalate: For complex issues, legal questions, or medical concerns, we'll route your request to the right team member.
Our Commitment: Be real with us about what's going on and we'll make it right.
Still need help? You may reach out to help@doingwell.health