How to Contact Customer Support
Email: help@doingwell.health
What to Include:
- Your order number (if you have one)
- Your question or issue
- Any relevant photos (for damaged items or verification)
Response Time:
- We aim to respond within 24 hours on business days
- During high-volume periods (launch weeks, fight weeks), we're working around the clock to get back to you as fast as
possible
What We Can Help With:
- Order issues (damaged, lost, tracking)
- Address changes (before fulfillment cutoff)
- Product questions
- Subscription management
- Insider Club access questions
- Returns and refunds (where applicable)
- General inquiries
What We Escalate: For complex issues, legal questions, or medical concerns, we'll route your request to the right team
member.
Our Commitment: Be real with us about what's going on and we'll make it right.